Privacy Policy
Effective Date: January 6, 2026
1. Introduction
Welcome to LinkLens. LinkLens LLC ("LinkLens," "we," "us," or "our") operates the website at linklens.tech and the LinkLens platform (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy should be read together with our . Terms of Service.
2. Data Controller and Processor
When you create a LinkLens account: LinkLens is the data controller of your personal data. We determine the purposes and means of processing your account information.
When someone views your shared links: You (the link owner) are the data controller, and LinkLens acts as a data processor on your behalf. We process viewer analytics data according to your instructions and solely to provide you with the Service.
If you are a link viewer and have questions about how your data is used, please contact the person or organization who shared the link with you.
3. Information We Collect
3.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (stored in hashed format)
- Profile information you choose to provide
3.2 Payment Information
When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card numbers or bank account details. We receive only limited information from Stripe, such as the last four digits of your card, card type, and billing address for invoice purposes.
3.3 Content You Upload
We store files you upload to share via LinkLens, including documents, presentations, images, and videos. You retain ownership of your content.
3.4 Viewer Analytics Data
When someone views a link you share, we collect the following information on your behalf:
- Location data: Country and city derived from IP address (the full IP address is not stored or visible to link owners)
- Device information: Device type (desktop, mobile, tablet)
- Browser information: Browser name and version
- Engagement data: Pages viewed, time spent on each page, scroll depth
- Referrer: The website or platform from which the viewer arrived
- UTM parameters: Campaign tracking information if present in the URL
3.5 Contact Submissions
If you enable email gates on your links, we collect the email addresses and names that viewers voluntarily submit to access your content. This data belongs to you as the link owner.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Provide analytics and insights about how your shared links perform
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations
Legal Basis (GDPR): We process your data based on: (1) Contract performance — providing the Service you signed up for; (2) Legitimate interests — improving our Service and ensuring security; (3) Legal obligations — tax and financial record keeping; and (4) Consent — where you have explicitly opted in.
6. Data Retention
- Account data: Retained while your account is active, plus 30 days after deletion
- Uploaded content: Deleted within 30 days of account deletion or file removal
- Viewer analytics: Retained for 3 years, then aggregated or deleted
- Contact submissions: Retained until you delete them or your account
- Payment records: Retained for 7 years for tax compliance
You can request earlier deletion of your data at any time (see Your Rights section).
7. Your Rights Under GDPR
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where processing is consent-based
To exercise these rights, visit your account Settings page or email us at . We will respond within 30 days. privacy@linklens.tech.
8. Your Rights Under California Law (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt-out of the "sale" of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
To make a request, email with "California Privacy Request" in the subject line. privacy@linklens.tech.
9. Security
We implement industry-standard security measures including:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- Secure password hashing (bcrypt)
- Regular security audits and penetration testing
- Access controls and logging
- 24/7 infrastructure monitoring
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. If you discover a security vulnerability, please report it to . privacy@linklens.tech.
10. International Data Transfers
LinkLens is based in the United States. If you access the Service from outside the US, your information will be transferred to and processed in the US or other countries where our service providers operate.
For transfers from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection of your data.
12. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at and we will delete it. privacy@linklens.tech.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." For significant changes, we will also send you an email notification.
We encourage you to review this Privacy Policy periodically for any changes.
14. Complaints
If you have concerns about how we handle your personal data, please contact us first at . We will work to resolve your complaint promptly. privacy@linklens.tech.
If you are in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local Data Protection Authority.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: